Our safety approach

Shell Energy has an uncompromising approach to safety. We are committed to operating responsibly and safely, in a way that prevents harm to our people, customers, suppliers, partners, communities and the environment.

Shell Energy safety initiatives

Everyone who works for us, or with us, has an important part to play in making Shell a safer place to work. We expect people to take personal responsibility in three areas:

    • to comply with the safety rules and regulations relevant to their work;
    • to intervene to prevent unsafe conditions; and
    • to respect fellow workers and the communities in which we work.

We focus on ensuring our people’s health and wellbeing, including their mental health. To support this, we have a range of safety systems and initiatives in place, including learning and development opportunities, and access to confidential counselling services and a peer-support program.

Shell Energy safety initiatives:

    • Incidents, hazards and near misses are investigated to assist the identification of risks and any improvement opportunities
    • Safety training across the business including safety observations for all employees
    • Annual employee safety day that provides the opportunity to learn how members of our team can manage the safety hazards in their work and share ideas with each other
    • Mandatory on-site alcohol and drug testing
    • Monitoring of generalised industry safety alerts throughout Australia and New Zealand, to ensure our processes and equipment remain safe for operation
    • Monitoring of nationwide legislative alerts that may be applicable to our operations.

Our Health, Safety, Environment and Sustainability Policy

We are committed to responsible management practices that minimise any adverse health, safety or environmental impacts arising from our activities, products or services, and we remain committed to developing sustainable business practices. Our HSES Committee, consisting of our CEO and senior managementmeets quarterly to review safety performance. Workplace Health and Safety Committee meetings are also held quarterly. 

To download a copy of the HSES Policy, click the button below.  

Download HSES policy

Life-Saving Rules

We care about the health and safety of all our employees and contractors. Every Shell employee and contractor must follow our nine Life-Saving Rules, which cover the most critical safety hazards.

    1. Bypassing safety controls: obtain authorisation before overriding or disabling safety controls
    2. Confined space: obtain authorisation before entering a confined space
    3. Driving: follow safe driving rules
    4. Energy isolation: verify isolation and zero energy before work begins
    5. Hot work: control flammables and ignition sources
    6. Line of fire: keep yourself and others out of the line of fire
    7. Safe mechanical lifting: plan lifting operations and control the area
    8. Work authorisation: work with a valid permit when required
    9. Working at height: protect yourself against a fall when working at height

Find our more information about the Life-Saving Rules via Shell.com

Green forest with sunlight coming through the trees

Environmental safety

We are committed to operating in a responsible way, respecting people, their safety and the environment. Find out more about Shell Energy’s global standards, Environmental Health and Safety (EHS) processes and tools that are in place to manage safety, the environment and how we engage with communities.

Read more about Sustainability