For 15 consecutive years, large business customers have ranked Shell Energy number one in customer satisfaction1.
Through personal account management from people who understand business energy, we deliver exceptional service, innovative products and value-driven solutions that help large businesses navigate energy complexity with confidence.
We connect you with an Australian-based account manager who provides responsive, proactive support.
Our experienced Operations teams deliver reliable, timely and accurate billing.
Give you access to quality energy data, online tools and tariff reviews to help identify savings.
Explore energy solutions and services to optimise your business energy use and costs.
Great value electricity and gas, backed by personalised service and expertise you can rely on.
We’re here to make business energy simpler, more valuable and easier to manage. Through personal account management from people who understand business energy, we provide exceptional service, innovative products and value-driven solutions that help you navigate energy complexity with confidence.
Access usage insights, invoices, reports and online tools that make it easier to manage your business energy with confidence in our Portal.
Purchase renewable energy simply and flexibly online.
Competitive, electricity pricing offers, tailored for your business.
Accurate bills sent on time in formats that suit business systems.
Access to quality energy data and reporting in our secure, online Portal.
Receive a discount on your electricity bill by paying early.2
Regular complimentary network tariff reviews to help you save on energy costs3.
No penalties for using more or less than your contracted energy load4.
Easily onboard and transfer your sites with visibility on transfer status through Site Manager2.
Purchase renewable energy simply and flexibly online with RECO
Great value delivered through exceptional service.
IMPORTANT INFORMATION
1 Utility Market Intelligence (UMI) survey of large commercial and industrial electricity customers of major electricity retailers, including Shell Energy by independent research company NTF Group in 2011-2025
2 Not available for sites under SME Multi-site contracts.
3 Criteria and exclusions apply.
4 Subject to the terms of your contract.
^ Quotes provided as part of Utility Market Intelligence (UMI) survey of large commercial and industrial electricity customers of major electricity retailers, including Shell Energy by independent research company NTF Group in 2011-2024.
