As Australia’s second largest commercial and industrial electricity retailer1, we offer market-leading customer satisfaction* to businesses across a wide range of industries

We offer a choice of progressive purchasing options for large commercial and industrial businesses to proactively manage their energy procurement. Our STEP (Strategically Timed Energy Procurement) options, STEP Online and STEP Index, enable businesses to actively manage their energy procurement through our secure online Portal.

Tailored electricity contracts to suit your business requirements.

STEP Online

Manage contract timing risk by progressively purchasing electricity, allowing you to gain greater control of your energy expenditure.

  • Flexibly purchase electricity over the term of the contract
  • No load variation penalties
  • Site roll in/roll outs within agreed tolerance
  • Monthly invoicing and early payment discounts
  • Complimentary Portal access
  • Network charges displayed separately on invoices.
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STEP Index

Automatically purchase business electricity online at an average-index price to smooth out the highs and lows of the market. 

  • Ability to lock in pricing progressively over the contract term
  • No load variation penalties
  • Site roll in/roll outs within agreed tolerance
  • Monthly invoicing and early payment discounts
  • Complimentary Portal access
  • Network charges displayed separately on invoices.
Get a quote

Fixed electricity contracts

Agree your electricity price upfront for the term of the contract for budget certainty and easy management.

  • Fixed price for the term of the contract
  • No load variation penalties
  • Site roll in/roll outs within agreed tolerance
  • Monthly invoicing and early payment discounts
  • Complimentary Portal access
  • Network charges displayed separately on invoices.
Get a quote

Market-leading customer satisfaction*

  • Experienced business energy expert
  • Local, dedicated account manager, your one point of contact
  • Fast query resolution so you can get on with business
  • Backed by exceptional operational teams

Access your energy data on our secure online Portal.

  • Online energy procurement

    Access your energy data and view the status of your energy purchases on a simple, easy to read dashboard.

  • Transparent dashboard

    Purchase and view your purchase position on our secure online platform. 

  • Accessible and secure

    Online access to your energy data and purchases with two-factor authentication for authorised users. 

Man wearing a headset, staring at a laptop in a warehouse

Flexible load & demand response

Get paid to reduce your energy use during times of peak demand. 

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Renewable energy contracting

Wherever you are on the renewable energy journey, we can help.

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Solutions for business energy efficiency and productivity

Our energy experts have the technical expertise and knowledge to uncover inefficiencies, cut energy costs, reduce carbon emissions, and boost productivity no matter where you are in the energy transition. 

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Why do large businesses choose Shell Energy?

  • Competitive pricing

    Competitive, electricity pricing offers, tailored for your business. 

  • Reliable, timely and accurate billing

    Accurate bills sent on time in formats that suit business systems. 

  • Online Portal with quality data

    Access to quality energy data and reporting in our secure, online Portal.

  • Early payment discount

    Receive a discount on your electricity bill by paying early. 

  • Network tariff reviews

    Regular complimentary network tariff reviews to help you save on energy costs2. 

  • Load tolerance with no penalty

    No penalties for using more or less than your contracted energy load3.

  • Easy onboarding and transfers

    Easily onboard and transfer your sites with visibility on transfer status through Site Manager4.

IMPORTANT INFORMATION

* Utility Market Intelligence (UMI) survey of large commercial and industrial electricity customers of major electricity retailers, including Shell Energy by independent research company NTF Group in 2011-2023.

1 Based on size of customer load.

2 Criteria applies.

3 Subject to the terms of your contract.

4 Not available for small market customers.

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