If you’re a large electricity customer in NSW, Victoria, Queensland, South Australia, Tasmania or you can appoint a Metering Coordinator of your choice, letting you select a provider that is cost-effective and offers the best service for your business.
Your Metering Coordinator is independent of your energy retailer and the network distributor and has overall responsibility for appointing metering service providers and making sure that metering installations are provided, installed and maintained in accordance with the National Electricity Rules.
Choosing the right Metering Coordinator and understanding the potential benefits and risks of direct appointment can be time-consuming; this article helps by highlighting the some of the issues you should consider.
Under the National Electricity Rules, retailers are generally responsible for appointment of Metering Coordinators, however large customers1 are also permitted to directly appoint a Metering Coordinator.
If you have smaller sites, you may be able to negotiate with your retailer for appointment of your preferred Metering Coordinator.
Talk to your energy retailer, broker or energy consultant about your eligibility to access a DMA.
A Direct Metering Agreement (DMA) is a contract for metering services between a Metering Coordinator and an end use customer. The roles typically covered under a DMA are the Metering Coordinator, Meter Provider and Meter Data Provider. In most cases, one metering service provider performs all three roles. A full list of registered metering service providers can be found on the Australian Electricity Market Operator (AEMO) website.
Under a DMA, you can negotiate your contract length and, should you sign a longer-term contract, you may achieve a reduced annual rate for your metering services.
A longer contract period for your DMA also means that your business is less likely to experience the inconvenience of metering churn. If you switch energy retailers without a DMA in place, your new retailer can appoint their preferred Metering Coordinator, and this may require the replacement of your meter(s).
Another reason customers choose a DMA is to access the value-added services offered by the Metering Coordinator. Many of these services benefit customers by delivering next day access to their consumption data, as well as enhanced data analysis.
Depending on your Metering Coordinator, services may include:
The roles typically covered under a DMA include your Metering Coordinator, as described earlier, and your Meter Provider and Meter Data Provider. Although the roles differ, they may be performed by the same company, provided it is registered to perform each role.
Meter Provider (MPB): A Meter Provider is appointed by a Metering Coordinator for installation of market compliant meters, commissioning and maintenance.
Meter Data Provider (MDP): An MDP is appointed by a Metering Coordinator and provides metering data services such as data warehousing, validation and data delivery to the electricity market.
There are a few things to weigh up when choosing the right Metering Coordinator for your business. These include:
Ask your prospective Metering Coordinator what additional services they can deliver for your business through a DMA.
Unless you pay your Metering Coordinator directly, your DMA metering charges will be charged by your retailer and included as a line item on your retail energy bill. The only change you will notice is the rate and total charged, which will now reflect your DMA charges rather than the rate charged by your retailer. Depending on the terms of your DMA, your Metering Coordinator may also bill you some charges directly.
One of our account managers, a broker or energy consultant can help you understand metering requirements for your business and step you through the process for choosing a metering provider. Contact your account manager directly or call 13 23 76.
1 As specified in the electricity legislation for the relevant jurisdiction.
30 May 2021
7 January 2021