Welcome to Shell Energy. I’m your account manager, Louise Pope and I’m here to be your one point of contact during your contract with us.
I’ll be monitoring and checking your account to ensure it’s all running smoothly and will keep you in the loop with any information that you need to know regarding to your account. As part of the Shell Energy service, I’ll also check your network tariff to ensure you’re on the best possible tariff for your business.
If you have any questions or queries in regards to your account, please don’t hesitate to reach out to me on the contact details below. I look forward to working with you.
Louise Pope:
Hi, my name’s Louise Pope. My primary role is to be your one point of contact. I’m also looking to work directly with you and your team to make sure your transition goes as smoothly as possible. Once you are with us and your contract commences, I will be making sure your bills are accurate and issued on time and also to the right people. I am also looking to see if there will be any other ways we can help save on your energy costs. We’ll be looking at your network tariff through our Network Tariff Optimization Program. Unlike other retailers, we do not have a load variance clause. So should you change anything on site, we will bear the risk of that. We genuinely care about our customers and we want to be your business energy partner. If you have any questions or queries, please don’t hesitate to contact me. I’m always happy to answer any questions you may have and to help you get the most out of your business energy. I look forward to working with you.
Louise Pope Account Manager 03 9214 9325 [email protected] Level 3, 90 Collins Street, Melbourne VIC 3000
