Demand Response (DR) programs involve large energy users reducing their energy demand when requested to help alleviate pressure on the electricity grid. By participating in a program, your business can access potential additional revenue, lower your electricity bills and help to maintain grid stability.
At Shell Energy, we offer access to four types of Demand Response. Suitability and benefits of each program depends on your site’s energy load and patterns, equipment and system automation, and response capabilities.
Many of our large energy customers access more than one program to maximise value. Get in touch with us today to find out how we can tailor the right demand response solution for your business.
There are a number of different types of DR programs available, each suitable for a different type of business capability and each offering different benefits depending on your business’ energy load, patterns, equipment, system automation and response capabilities.
We delivered a Wholesale Demand Response project for a client in the Victorian hospitality and entertainment sector, achieving $360,000 of additional revenue during the summer.
Our client in the property sector, GPT Group, earned over $100,000 in program payments over a summer period through effective use of automation and controls.
We worked with the GPT Group to reconfigure generators in three of their office buildings so they could run their chillers on back-up generators.
By having this back-up capacity, the GPT Group was able to more easily reduce energy demand from the grid and participate in opportunities without affecting building performance.
An engineering feasibility assessment was performed to determine the project costs and benefits, and we supported the implementation.
HVAC LoadFlex aims to transform existing chiller plants into revenue generating assets that improve building environmental ratings and deliver benefits beyond demand response. Shell Energy worked closely with the GPT Group to develop a Heating, Ventilation and Cooling (HVAC) LoadFlex solution, which has been modelled to achieve ongoing annual savings of $328,388 across five sites, with a simple payback period of just over one year.
We initially conducted feasibility studies to confirm the business case and technical viability for implementing HVAC LoadFlex solutions at these sites.
This process involved conducting site visits, collecting and analysing historical chiller performance data, determining the technical viability, and assessing the commercial benefits. Shell Energy worked with GPT Group on project implementation and as a result, are delivering ongoing benefits.
Our team of experienced energy engineers work with customers to improve energy productivity at complex sites by delivering feasibility studies and implementing automation to help you better manage your electricity demand and respond to energy events.
For Demand Response, we work with leading controls and optimisation solution providers to automate and control your on-site energy consumption.
Shell Energy is Australia’s largest dedicated supplier of business electricity (based on size of load), which means we know how our businesses consume energy. We apply this knowledge to optimise your business’s load for efficiency and commercial benefit.
Battery Energy Storage Systems (BESS) allow your business to improve its energy productivity and unlock revenue from various market schemes.
Unify your business’ separate energy efficiency projects for greater reduction of emissions and energy costs with a Smart Energy Hub.
Don’t miss out on potential additional revenue, get started with participation in a Demand Response program.
These programs involve large energy users reducing their demand for energy taken from the grid when requested to help maintain grid reliability. This demand reduction may occur by reducing use, or utilising on-site power generation such as backup generation, or discharging energy stored in batteries. Businesses receive performance-based payments for their participation.
Demand Response events are activated when there is significant pressure on the electricity system due to very high demand or supply constraints.
These events often occur during Australian summers, when power plant outages happen, when network lines are nearing capacity and/or when electricity prices are high. Learn more about these programs and events in our Energy Insights article.
To be eligible to participate in Shell Energy’s DR programs, your business must meet the following criteria:
Shell Energy will send a dispatch request to participating customers when participation is required.
In some instances, participants will receive advance notice of the event. Depending on the terms of the agreement, customers may choose not to participate.
At the time of an event, a Shell Energy Demand Response customer will receive emails, phone calls and texts from us to alert them to the opportunity. To participate, the business may do one or more of the following to reduce demand on the network:
If our dispatch system is integrated with your controls systems, we can manage your participation remotely, so you never miss an opportunity.
After each event, we issue performance-based payments to participating customers. Payments can be made directly to you, or on your monthly Shell Energy retail electricity invoice.
