What is STEP Online?

STEP (Strategically Timed Energy Procurement) Online is a Shell Energy progressive purchasing product for eligible customers1 that want to strategically time their purchasing over their contract period. This offers you greater control and choice in how you buy your electricity.

STEP Online

Fixed-Price Energy Contract

Manage timing risk

Secure online platform

Useful alerts

An easy 3-step process:

Step 1

Step 2

Step 3

STEP Online is available for:

Electricity contracts

Environmental schemes

The service you deserve

We sell great value electricity and gas to Australian business customers, with service you can count on. Enjoy a direct line to your dedicated energy expert who understands your needs and puts your business first. And let us make managing your day-to-day energy needs easy, with accurate billing, 24/7 access to your energy data2, and seamless onboarding and site transfers. Go with an energy partner that best understands the needs of large and multi-site businesses.

Find out more

1 Commercial and industrial electricity customers consuming 5 GWh and above per annum per state.

2 Gas data not available in the Portal until mid 2022.