Introducing Shell Energy, Australia’s largest dedicated supplier of business electricity and a trusted partner in the energy transition.
Watch this video to see how we power progress together by providing more and cleaner energy solutions to commercial and industrial businesses.
Energy. It’s at the heart of industry and mobility. It’s in your home and your community. It powers your business. And business energy is our business.
For 120 years Shell has been energising Australia, as a trusted friend on the road, in the air and on the sea, supplying businesses with quality energy products they can rely on.
In that time, we’ve seen a lot of change. With energy evolving faster than ever before, you need a dependable energy partner to help your business navigate the complexities of the energy transition.
We make choosing the right energy solutions simple So you can increase efficiencies, reduce costs and advance your business and carbon goals.
We’ll build a proactive and personal relationship with you and your business ensuring you receive the service you deserve. It’s one of the reasons we’ve been rated number 1 in customer satisfaction among business electricity retailers for 10 years running.
As the country’s largest dedicated supplier of business energy, we’re constantly innovating to meet your changing needs. Shell is at the forefront of advancements in energy technology adapting and creating a future with more energy solutions for your business.
To do this we’re investing in renewables like our Gangarri solar development, exploring new battery energy storage systems, and establishing nature-based solutions for carbon management.
We’re supplying gas for industry and for power generation, That, along with batteries, play an important role in supporting the reliability of more renewable energy.
Plus we are working to establish hydrogen and electric mobility for the next energy wave.
These are the building blocks we are assembling to be a leader in the energy transition. Together, we can help your business discover a better energy future.
Your partner for the future is here. It’s Shell Energy.
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The energy transition is the global shift to more and cleaner energy solutions, to power the world while significantly reducing carbon emissions. Find out how Shell Energy is meeting our customers’ cleaner energy needs and investing in a cleaner energy future for all.
We deliver business energy solutions and innovation across a portfolio of gas, electricity, environmental products and energy productivity solutions.
Our electricity contracts include competitively-priced fixed price and progressive purchasing options that help our customers manage their exposure to wholesale energy market volatility.
We provide gas retailing services to large commercial and industrial customers in Victoria, with contract structures tailored to their needs. This service combines our expertise in service delivery with our proven gas capability. Our wholesale gas business has gas supply and trading solutions for very large gas users and electricity generators.
Shell Energy offers a wide range of energy productivity solutions to help businesses manage their energy consumption, costs and emissions. These include data-led energy management plans and emission reduction roadmaps, innovative energy tracking and measurement solutions, specialist energy engineering and demand response programs.
We offer a range of green options to offset electricity usage and other carbon emissions and help businesses achieve their energy goals sooner. The offsetting of consumption with renewable energy is through schemes such as the GreenPower program, environmental certificate creation and procurement and customised power purchase agreements.
We specialise in business energy, working with large commercial and industrial and government customers, as well as business customers with multiple small or medium-sized sites.
We value our close relationships with those in the intermediary community, who work with us to achieve great energy outcomes for their clients.
Our customer portfolio includes some of the largest energy users in the country, in key sectors including manufacturing, health, education, retail, water and property.
Through our products and services, we are able to help our customers minimise the risk of wholesale energy market volatility, understand and act on their energy usage and support their commercial and sustainability goals.
Our products and services are supported by our dedicated, responsive customer team, accurate 99.9%1 billing and deep expertise in business energy our customers can have confidence in. A trusted partner to businesses reliant on energy to fuel their success, we’ve led the market in customer service for ten consecutive years for commercial and industrial customers, as measured independently by the Utility Market Intelligence (UMI) Survey.2
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1 Utility Market Intelligence (UMI) survey of large commercial and industrial electricity customers of major electricity retailers, including ERM Power (now known as Shell Energy) by independent research company NTF Group in 2011-2020.
2 Based on Shell Energy’s quarterly review of billing accuracy for commercial and industrial and multi-site SME electricity customers.