Regulatory Information

Access all Shell Energy’s Regulatory information such as complaints procedure, customer charter, do not contact procedure and family violence policy by exploring the links on this page.

Neerabup Power Station & Neerabup Pipeline

1800 859 858 (Emergency)

(08) 9206 8001 (Operations)

Dial Before You Dig – contact by web (24/7) or phone on 1100 (between 8.00 a.m. and 5.00 p.m. weekdays)

Appendices for the below documents can be obtained by emailing [email protected] or contact Reception at the Perth Office on (08) 6318 6400 to receive a full copy of the document and the appendices via mail