STEP Online is a Shell Energy progressive purchasing product for eligible customers1 that want to strategically time their purchasing over their contract period. This offers you greater control and choice in how you buy your electricity.
Instead of agreeing 100% of your prices upfront, STEP Online lets you lock in your energy prices progressively over the contract period, in parcels as small as 5%. It is an alternative to fixed-price energy contracting that helps you to manage your timing risk in the market.
As with all Shell Energy electricity agreements, there are no volume tolerance thresholds with STEP Online. This means you won’t be penalised for consuming more or less than your contracted purchase volumes.
Agree to pay fixed prices for your energy
Prices are based on market prices at the time of contracting
Make all electricity and environmental certificate purchasing decisions on one day when the prices could be high
Log on to the Shell Energy Portal to access the STEP platform. Here you can check the current prices for electricity and environmental certificate schemes.
If the prices work for you, choose a percentage of your consumption (from 5-100%) that you want to purchase at the price for the set period.
We’ll email a copy of the transaction to you and any of your authorised representatives. The Shell Energy Portal records your purchase position and a range of other relevant information.
National Electricity Market (NEM) – Qld, NSW, ACT, Vic, SA and Tas
Western Australia Energy Market (WEM) – WA
Large-scale Renewable Energy Target (LRET)
Small-scale Renewable Energy Scheme (SRES)
Victorian Energy Upgrades (VEU)
NSW Energy Savings Scheme (ESS)
If you’re a large business customer, get in touch with us today to find out how STEP Online is putting the power back in your hands.
1 Commercial and industrial electricity customers consuming 5 GWh and above per annum per state.
ERM Power became Shell Energy on 17 February 2021. You have accessed an old ERM Power link and are now being redirected to the relevant page on our Shell Energy website.