Welcome to Shell Energy. I’m your account manager, Ricky McCulloch and I’m here to be your one point of contact during your contract with us.
I’ll be monitoring and checking your account to ensure it’s all running smoothly and will keep you in the loop with any information that you need to know regarding to your account. As part of the Shell Energy service, I’ll also check your network tariff to ensure you’re on the best possible tariff for your business.
If you have any questions or queries in regards to your account, please don’t hesitate to reach out to me on the contact details below. I look forward to working with you.
Hi, I’m Ricky McCulloch. The value you can expect to get from your account manager or myself is that we’re there to answer your questions; we’ll pick up the phone and we’ll talk to you. I find a lot of customers I went across have never actually spoken to an account manager, so they really value that side of it. Once you are with us and your contract commences, I’ll be making sure your bills are accurate and issued on time, and also to the right people. I’ll also be looking to see if there are any other ways we can help you save on your energy costs. We’ll check your tariff in our network tariff optimization program. We genuinely care about our customers, and we want to be your business energy partner. I’m always happy to answer any questions you may have to help you get the most out of your business energy. I look forward to working with you.
Senior Account Manager
03 6278 8262
Level 30, 275 George Street, Brisbane Qld 4000