Welcome to Shell Energy. I’m your account manager, Emily Mason and I’m here to be your one point of contact during your contract with us.
I’ll be monitoring and checking your account to ensure it’s all running smoothly and will keep you in the loop with any information that you need to know regarding to your account. As part of the Shell Energy service, I’ll also check your network tariff to ensure you’re on the best possible tariff for your business.
If you have any questions or queries in regards to your account, please don’t hesitate to reach out to me on the contact details below. I look forward to working with you.
Emily Mason:
Hi, my name is Emily Mason. I am here to provide you with a direct one point of contact to assist with any questions that you may have in regards to your account. I’ll be monitoring and checking your account to ensure all is running smoothly, and of course, proactively touch base with you with any news or information regarding your account that you need to know. You are welcome to reach out to me anytime if you want to discuss something. Our customer service is something I’m really proud of and I’ll endeavor to go above and beyond to ensure you get great value for money. I will check your network tariff to ensure you on the best possible rate, provide you with an early payment discount rebate, and act on any service requests immediately. We want to do the right thing by you, so you will always get an honest answer from us.
Emily Mason Account Manager 07 3020 5531 [email protected] Level 30, 275 George Street, Brisbane Qld 4000
